Privacy Policy

1. Information we collect

We collect the following categories of personal information, as defined under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"):

• Identifiers — name, email address, phone number, postal address, IP address, device identifiers, online identifiers, and account credentials when you create an account through our ticketing provider.
• Customer records — payment information processed by our third-party ticketing provider (we do not store full payment card numbers ourselves), billing address, and purchase confirmation details.
• Commercial information — records of tickets purchased, RSVPs, VIP package inquiries, table reservations, and your interactions with the Site.
• Internet or other electronic network activity — browsing behavior on the Site, search history within the Site, referring URLs, pages viewed, time on page, and information from cookies and similar technologies.
• Geolocation data — general location inferred from your IP address. We do not collect precise GPS coordinates from your device.
• Audio, electronic, visual, or similar information — photographs, video, and audio recordings captured at the Event in which you may appear (see also Section 6 of our Terms & Conditions: Photo, Video & Media Release).
• Professional or employment-related information — if you submit a corporate VIP inquiry, your company name and role.
• Inferences — inferences drawn from any of the above to characterize your preferences and predicted behavior.

We do not knowingly collect sensitive personal information as defined under the CPRA, except age verification information collected at entry for alcohol service (21+) and the Friday after-party (18+).

2. Sources of information

We collect information:

• Directly from you when you complete an RSVP, purchase a ticket, submit a VIP inquiry, contact us by email or phone, or sign up for updates.
• From our ticketing provider Eventbrite when you purchase a ticket through the Eventbrite platform linked from the Site. Eventbrite's collection and use of your information is governed by Eventbrite's own Privacy Policy.
• Automatically through cookies, web beacons, server logs, and similar technologies when you use the Site.
• From third-party service providers who help us operate the Site, deliver the Event, and analyze how the Site is used.

3. How we use information

We use personal information for the following business purposes:

• To process ticket purchases and RSVPs, deliver tickets, and confirm orders.
• To communicate with you about the Event, including schedule updates, gate information, after-party details, accessibility accommodations, and safety information.
• To respond to VIP inquiries, table reservation requests, and general questions.
• To operate, maintain, secure, and improve the Site.
• To analyze Site usage, measure marketing performance, and develop new offerings.
• To prevent fraud, enforce our Terms & Conditions, protect the rights, safety, and property of Fanzone26 and our attendees, and comply with applicable law.
• To send you marketing communications about the Event and related programming, where permitted by law and subject to your right to opt out.
• With appropriate consent, to retarget you with advertising for the Event on third-party platforms.

4. Disclosure of information

We may disclose your personal information to:

• Our service providers — Eventbrite (ticketing and payment processing), email and SMS service providers, analytics providers, hosting and infrastructure providers, customer support tools, and security providers. These parties are contractually limited to using your information to perform services for us.
• Event partners — the Los Angeles World Cup 2026 Host Committee, the LA Sports & Entertainment Commission (LASEC), Council District 11, and approved partners, in connection with operating and promoting the Event.
• Broadcast partners — FOX and other approved broadcasters who may capture footage at the Event. Capture and use of your image, voice, and likeness is also addressed in Section 6 of our Terms & Conditions.
• Advertising and analytics partners — only with your consent or where permitted by law, for measurement and personalized advertising. Cookie controls are available through our cookie preferences.
• Legal and safety — law enforcement, courts, regulators, and other parties when required by law, subpoena, or court order, or where we believe disclosure is necessary to protect rights, property, or safety.
• Business transfers — any successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to commercially reasonable confidentiality protections.

Sale or sharing of personal information. We do not sell personal information for monetary consideration. However, our use of certain advertising and analytics cookies may constitute "sharing" of personal information for cross-context behavioral advertising under the CPRA. You have the right to opt out of such sharing at any time — see Section 7 below.

5. Cookies and similar technologies

We and our service providers use cookies, pixels, tags, web beacons, and similar technologies to operate the Site and analyze how it is used. The cookies we use fall into the following categories:

• Strictly necessary — required for the Site to function (e.g., security, load balancing, your cookie consent choice). These cannot be disabled.
• Functional — remember your preferences and improve your experience.
• Analytics — help us understand how visitors use the Site so we can improve it. We use Google Analytics 4.
• Marketing / advertising — used to deliver and measure advertising on third-party platforms. May include pixels from Meta, TikTok, and Google Ads.

You can manage non-essential cookies at any time through the "Cookie Settings" link in the Site footer, or using the button below.

Manage Cookie Preferences →

You can also block cookies through your browser settings, though doing so may affect Site functionality. If your browser or device sends a Global Privacy Control (GPC) signal, we honour it automatically and treat it as a request to opt out of the sharing of your personal information.

Our Site uses an embedded Google Map and links to Eventbrite for ticketing. Both Google and Eventbrite set their own cookies subject to their respective privacy policies.

6. How long we keep information

We retain personal information for as long as needed to deliver the Event, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:

• Ticket purchase records: 7 years (tax/accounting).
• Email marketing list: until you unsubscribe, then up to 12 months in suppression records to honor your opt-out.
• VIP and partnership inquiries: 3 years from last contact.
• Server logs and analytics: typically 14 to 26 months, depending on the provider.
• Photo and video Event captures: indefinitely, as described in our Terms & Conditions Section 6.

7. Your California privacy rights

If you are a California resident, the CCPA/CPRA gives you the following rights, subject to verification of your identity:

• Right to know — request the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties to whom we have disclosed it.
• Right to delete — request that we delete personal information we have collected from you, subject to exceptions.
• Right to correct — request correction of inaccurate personal information.
• Right to opt out of sale or sharing — opt out of any "sale" or "sharing" of your personal information for cross-context behavioral advertising. You can exercise this right at any time through our cookie preferences panel (see Section 5) or by emailing hello@fanzone26.com.
• Right to limit use of sensitive personal information — we do not use sensitive personal information beyond what is necessary to provide the Event services.
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

How to exercise your rights. Email hello@fanzone26.com with the subject line "Privacy Request." We will verify your identity using information already on file, and respond within 45 days as required by law (with one 45-day extension available if reasonably necessary).

Authorized agents. You may designate an authorized agent to make a request on your behalf. We will require proof of the agent's authorization and may still need to verify your identity directly.

8. Rights for residents of other US states

If you are a resident of another US state with a comprehensive privacy law (including, without limitation, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Hampshire, New Jersey, Minnesota, Rhode Island, Maryland, Indiana, Tennessee, or Kentucky), you may have rights similar to those described above. Contact us at hello@fanzone26.com to exercise any rights available to you under your state's law.

9. Information from outside the United States

The Site is operated from the United States. If you are accessing the Site from outside the US, including the European Economic Area, the United Kingdom, or any other jurisdiction with data protection laws, your information will be transferred to, stored in, and processed in the United States. By using the Site, you consent to such transfer. We will treat your information consistent with this Policy regardless of where it is processed.

10. Children's privacy

The Site and Event are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. Children 12 and under may attend the Event in the company of a ticketed adult under the family ticketing terms described in our Terms & Conditions; in those cases, the accompanying adult is responsible for providing any necessary information on the child's behalf.

Consistent with the CPRA, we will not knowingly sell or share for cross-context behavioral advertising the personal information of any individual under the age of 16 without affirmative opt-in consent.

If you believe a child has provided us with personal information without parental consent, contact hello@fanzone26.com and we will delete it.

11. Data security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-party links

The Site contains links to third-party websites and services, including Eventbrite and Google Maps. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

13. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will provide additional notice through the Site or by email. Your continued use of the Site after such notice constitutes your acceptance of the updated Policy.

14. Contact us

If you have questions about this Privacy Policy, or to exercise any rights, contact:

• Fanzone26
• Email: hello@fanzone26.com
• Phone: +1 (602) 697-9202
• Mailing address: 8614 Laurel Canyon Rd, Irving, Texas

For privacy-related requests, please include "Privacy Request" in the subject line. We will respond within 45 days as required by applicable law.